Brent is a process engineer dedicated to connecting business strategy, the human experience, and client operations with the built environment. As a Lean practitioner, his methods are credentialed: listen to the voice of the customer, know where value flows, eliminate waste, pull value forward, and continuously pursue performance excellence. He specializes in customer engagement, market analysis, going to Gemba, value stream mapping, data visualization and discrete event simulation, virtual reality, and full-scale operational mock-ups. Brent’s expertise spans multiple markets—including Healthcare, Manufacturing, Higher Education, Science & Technology and the Arts—where he delivers enduring impact in quality, efficiency, and end-user satisfaction.
